We ship products worldwide, making our shipping services accessible to customers in all countries across the globe. 

The shipping costs for the orders start at 6,90 € depending your location it can also start at 12,90 €. We also offer express shipping at a different cost.

International customers: 7-10 days 

Processing time: 1-4 days 

Once your order is dispatched you will receive a shipping confirmation, along with the tracking details for your order. You can check the status of your order any time on our track order page.

As long as your order is not shippet yet, we can make changes, please feel free to contact us for anything.

Please email us with your order number and a photo/video of the fault. Once we receive your request we will arrange a replacement for you. 

We apologize for any inconvenience caused. If you've received incorrect items, please reach out to our support team, and we'll promptly assist you with your order.

All prices are listed in euros, but you can shop and checkout in your local currency. 

We only accept credit cards payment?

Your credit card information is not stored.

Pop Basement adheres to the highest industry standards to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.